Reviews
Client Stories
Notes from crews who brief from walls we designed.
Wall install — Bayan Lepas logistics platform
Farid’s night shift kept missing regional CPU spikes until the wall put region tiles at eye height. After week one they asked us to drop two vanity gauges that competed with the error-rate strip. The reservation was fair: the first draft tried to show too much pride in “complete coverage.”
“Night shift finally stopped guessing which region was chewing CPU. The wall made the spike obvious before the ticket queue filled.” — Farid R., platform lead, logistics, Bayan Lepas
Capacity pack — payments team, Kuala Lumpur
A quarterly scale decision needed a shared reading of headroom across two clusters. The pack used quiet-hour and peak-hour extracts only; we refused a third extract that arrived after the cut-off because it would have mixed incomplete days into the memo.
“The memo matched what our on-call already felt in their bones. Finance stopped arguing about which chart to trust.” — Lina T., engineering manager, payments
Chart cleanup — Johor Bahru SaaS ops
Twelve panels became five. The on-call lead kept a mild gripe that we demoted a favourite latency histogram to drill-down only — useful on desktop, illegible from the back of the room.
“Incidents got shorter because people stopped narrating charts nobody could read from the sofa.” — Hafiz M., SRE, Johor Bahru
Walkthrough — George Town studio client
A half-day rehearsal assigned refresh owners per panel. The crew’s caveat: remote participants needed a camera pointed at the wall, which we now list as a prep item.